🛡️ Privacy Policy for Dhruva Hair Body Soul
Effective Date: 1st September 2025
At Dhruva - Hair Body Soul your privacy is our priority. We are committed to protecting your personal data and ensuring it is handled responsibly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR).
📋 Information We Collect
We may collect and process the following personal data
Contact Information: Name, phone number, email address, postal address
Appointment Details: Date/time of bookings, services requested
Health Information: Allergies, skin sensitivities, medical conditions (only when necessary for treatments)
Photos: Before-and-after images (only with your consent)
Payment Information: Card details processed securely via third-party providers
Marketing Preferences: Your choices regarding promotional communications
🎯 How We Use Your Information
We use your personal data to:
Schedule and manage appointments
Provide personalized beauty and hair treatments
Send appointment reminders and service updates
Respond to enquiries and customer service requests
Share promotions and news (only if you’ve opted in)
Comply with legal and regulatory obligations
🔄 Sharing Your Information
We do not sell your data. We may share it with:
Service providers (e.g., booking platforms, payment processors)
Marketing partners (only with your consent)
Legal authorities (if required by law)
Business successors (in case of sale or transfer of ownership)
👤 Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at
📧 Email: dhruva.montrose@hotmail.com 📞 Phone: 01674 678910 📍 Address: 26 Brownlow Place, Ferryden, Montrose, DD10 9RN, Scotland.
🗃️ Data Retention
We retain your personal data only as long as necessary for the purposes outlined above. Health-related information is securely deleted after 12 months, unless required for legal or safety reasons
🔐 Data Security
We take data protection seriously and implement the following safeguards:
Secure digital storage and encrypted systems
SSL protection for online forms and communications
Restricted access to client data
Staff training on data privacy and handling
📣 Marketing Communications
You will only receive marketing messages from us if you have opted in. You can unsubscribe at any time by contacting us directly
📞 Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact:
Dhruva Hair Body Soul 📍 Address: 26 Brownlow Place, Ferryden, Montrose, DD10 9RN, 📧 Email: dhruva.montrose@hotmail.com 📞 Phone: 01674 678910